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Customer satisfaction with social media, search engines and online news and opinion websites is up, according to the E-Business Report released today by the American Customer Satisfaction Index (ACSI). The latest results reveal a 2.9 percent rise in user satisfaction with e-business websites to 73.4 on ACSI’s 100-point scale. “Even with improvements across the board, e-business – and social media in particular – doesn’t do well in terms of user satisfaction,” says Claes Fornell, ACSI Chairman and founder. “It is rare to see strong growth in an industry with such low customer satisfaction. However, several of the major players seem to have realized that their long-term prospects may be in jeopardy unless they do better.” Pleased Pinners Make Pinterest Number One in Social Media Social media websites rank among the worst-performing companies tracked by the ACSI, but ... (more)

Nuance Unveils Dragon NaturallySpeaking 13 – Enabling More Accurate, Natural and Intuitive Interaction with the PC

Nuance Communications, Inc. (NASDAQ: NUAN) today announced Dragon NaturallySpeaking 13 – the fastest and most accurate speech recognition software available for the PC. Dragon transforms the PC experience by turning your voice into text and actionable commands much faster than most people can type. By making navigation and text-entry tasks dramatically faster and easier, Dragon NaturallySpeaking 13 allows you to reach your full potential by helping you get more done on your computer. Dragon 13 offers a complete voice solution by touching on virtually every aspect of the PC exper... (more)

TechViews: Germany Wins the World Cup Thanks to Big Data?! The Cloud You Want is Not the Cloud You Deserve and more!

TechViews: Germany Wins the World Cup Thanks to Big Data?! The Cloud You Want is Not the Cloud You Deserve and more! Featured Article We All Need a Life Jacket When Wading Into the Application Economy By George Watt Believe it or not, but a canoe trip can be related to the Application Economy. George Watt discusses how a recent canoeing expedition brought up a lot of similarities and lessons that new participants to the Application Economy should embrace. Are you a novice canoer venturing out into the great lake of the Application Economy without a paddle or a life vest? Find out ... (more)

Strategic Five Marketing Warns Small Businesses ‘Don’t be Completely Virtual’

Monday 21 July, 2014 With a new cyber security study revealing that 64% of companies expect to be the target of Cyber Attacks within the next year,  Strategic Five Marketing  are urging small businesses to take precautions with online security. The cyber security study revealed that nearly two-thirds (64%) of those surveyed expect their organisation to be the target of a cyber attack within the next 12 months. Nearly one in three (32%) of those confirmed that their business had already been hit by a cyber attack during the past year. Many organisations seem uncertain about their ... (more)

Google Calendar Sync End-of-Life Prompts Users to Find Another Solution to Sync Calendar with Devices

According to Google, Google Calendar Sync will no longer sync events on August 1, 2014. Users who switch to AkrutoSync™ will not only be able to sync Outlook calendar across all of their devices, but also contacts, tasks and notes. This move removes personal data from Google’s cloud because they’ll be able to directly sync between Outlook and their Windows Phone or Android devices. Synchronization occurs through Wi-Fi or the Internet’s SSL-encrypted connection. All data synchronized through AkrutoSync is never shared with Akruto or any cloud services. “Customers today carry the... (more)

Best Recent Articles on Cloud Computing & Big Data Topics
As we enter a new year, it is time to look back over the past year and resolve to improve upon it. In 2014, we will see more service providers resolve to add more personalization in enterprise technology. Below are seven predictions about what will drive this trend toward personalization.
IT organizations face a growing demand for faster innovation and new applications to support emerging opportunities in social, mobile, growth markets, Big Data analytics, mergers and acquisitions, strategic partnerships, and more. This is great news because it shows that IT continues to be a key stakeholder in delivering business service innovation. However, it also means that IT must deliver new innovation despite flat budgets, while maintaining existing services that grow more complex every day.
Cloud computing is transforming the way businesses think about and leverage technology. As a result, the general understanding of cloud computing has come a long way in a short time. However, there are still many misconceptions about what cloud computing is and what it can do for businesses that adopt this game-changing computing model. In this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan, Rex Wang, Vice President of Product Marketing at Oracle, discusses and dispels some of the common myths about cloud computing that still exist today.
Despite the economy, cloud computing is doing well. Gartner estimates the cloud market will double by 2016 to $206 billion. The time for dabbling in the cloud is over! The 14th International Cloud Expo, co-located with 5th International Big Data Expo and 3rd International SDN Expo, to be held June 10-12, 2014, at the Javits Center in New York City, N.Y. announces that its Call for Papers is now open. Topics include all aspects of providing or using massively scalable IT-related capabilities as a service using Internet technologies (see suggested topics below). Cloud computing helps IT cut infrastructure costs while adding new features and services to grow core businesses. Clouds can help grow margins as costs are cut back but service offerings are expanded. Help plant your flag in the fast-expanding business opportunity that is The Cloud, Big Data and Software-Defined Networking: submit your speaking proposal today!
What do you get when you combine Big Data technologies….like Pig and Hive? A flying pig? No, you get a “Logical Data Warehouse.” In 2012, Infochimps (now CSC) leveraged its early use of stream processing, NoSQLs, and Hadoop to create a design pattern which combined real-time, ad-hoc, and batch analytics. This concept of combining the best-in-breed Big Data technologies will continue to advance across the industry until the entire legacy (and proprietary) data infrastructure stack will be replaced with a new (and open) one.
While unprecedented technological advances have been made in healthcare in areas such as genomics, digital imaging and Health Information Systems, access to this information has been not been easy for both the healthcare provider and the patient themselves. Regulatory compliance and controls, information lock-in in proprietary Electronic Health Record systems and security concerns have made it difficult to share data across health care providers.
Cloud Expo, Inc. has announced today that Vanessa Alvarez has been named conference chair of Cloud Expo® 2014. 14th International Cloud Expo will take place on June 10-12, 2014, at the Javits Center in New York City, New York, and 15th International Cloud Expo® will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
12th International Cloud Expo, held on June 10–13, 2013 at the Javits Center in New York City, featured four content-packed days with a rich array of sessions about the business and technical value of cloud computing led by exceptional speakers from every sector of the cloud computing ecosystem. The Cloud Expo series is the fastest-growing Enterprise IT event in the past 10 years, devoted to every aspect of delivering massively scalable enterprise IT as a service.
Ulitzer.com announced "the World's 30 most influential Cloud bloggers," who collectively generated more than 24 million Ulitzer page views. Ulitzer's annual "most influential Cloud bloggers" list was announced at Cloud Expo, which drew more delegates than all other Cloud-related events put together worldwide. "The world's 50 most influential Cloud bloggers 2010" list will be announced at the Cloud Expo 2010 East, which will take place April 19-21, 2010, at the Jacob Javitz Convention Center, in New York City, with more than 5,000 expected to attend.
It's a simple fact that the better sales reps understand their prospects' intentions, preferences and pain points during calls, the more business they'll close. Each day, as your prospects interact with websites and social media platforms, their behavioral data profile is expanding. It's now possible to gain unprecedented insight into prospects' content preferences, product needs and budget. We hear a lot about how valuable Big Data is to sales and marketing teams. But data itself is only valuable when it's part of a bigger story, made visible in the right context.
Cloud Expo, Inc. has announced today that Larry Carvalho has been named Tech Chair of Cloud Expo® 2014. 14th International Cloud Expo will take place on June 10-12, 2014, at the Javits Center in New York City, New York, and 15th International Cloud Expo® will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Everyone talks about a cloud-first or mobile-first strategy. It's the trend du jour, and for good reason as these innovative technologies have revolutionized an industry and made savvy companies a lot of money. But consider for a minute what's emerging with the Age of Context and the Internet of Things. Devices, interfaces, everyday objects are becoming endowed with computing smarts. This is creating an unprecedented focus on the Application Programming Interface (API) as developers seek to connect these devices and interfaces to create new supporting services and hybrids. I call this trend the move toward an API-first business model and strategy.
We live in a world that requires us to compete on our differential use of time and information, yet only a fraction of information workers today have access to the analytical capabilities they need to make better decisions. Now, with the advent of a new generation of embedded business intelligence (BI) platforms, cloud developers are disrupting the world of analytics. They are using these new BI platforms to inject more intelligence into the applications business people use every day. As a result, data-driven decision-making is finally on track to become the rule, not the exception.