Centric, a leading management and technology consulting company, today announced completion of the new web presence for Motorists Insurance Group. Jahia, the premier Open Source web content integration software, has been chosen to power all external knowledge sharing solutions of the regional multi-line insurer. Motorists Mutual Insurance Company is the lead company in The Motorists Insurance Group, based in Columbus, Ohio. The group of companies is composed of nine property and casualty, life insurance and brokerage companies that operate in 25 states. At year-end 2008, the group of companies had $641.7 million in net written premium and $541.3 million in policyholder security funds. 

New Business Needs
The Motorists Insurance Group engaged Centric to manage and execute the multi-phased project to enhance their web presence. The company had multiple issues with its primary web properties. From a creative standpoint, the sites were stale and dated, but more importantly, the site's underlying technology did not allow a feature rich, collaborative, personalized web portal. Centric evaluated content management vendors and selected Jahia Enterprise Edition to fulfill its vision for a modern web content management system that, in addition, would provide customers self-service options along with a wide array of portal and document functions.

"Jahia fulfilled all of our criteria in regards to unifying our content. What we found most valuable was that Jahia not only offers web content management, document management and portal features, but that it fully integrates with a standards based architecture using the latest technologies," explained Chad Caldwell, Senior Partner at Centric. "Equally important, the software met all the relevant regulatory standards while being open source. Jahia couples the innovation of open source with the stability of a true enterprise-class Content Integration platform, and makes it simple to capture, search and collaborate on content whatever source it comes from."

Working with The Motorists Insurance Group team, Centric redesigned six public-facing web domains and five company internal domains, and moved them onto Jahia. The project scope included building an agency dashboard that included several portlets that allowed agents to access policy and quote data across life, auto, home and commercial business. The dashboard provided a measurable increase in agent efficiency and satisfaction. 

Real Business Benefits
The Motorists Insurance Group's web sites have been redesigned with a fresh look and appeal. The growing company now has a supported, modern platform, well positioned to roll out additional advanced features or building out future web site functionality while staying in line with its long-term enterprise architecture goals. This flexibility to adjust to its clients' future needs would not have been possible without Jahia's infrastructure.

"Thanks to Jahia, our information and knowledge sharing process is permanently up to date, and is being performed without the need for IT.  Thousands of agents and insured members are using our IT solution based on Jahia's Enterprise Edition and thus benefitting from all these functionalities," explained John Kessler, VP of IT, The Motorists Insurance Group.  

About Centric Consulting
Centric is a management and technology consulting company that draws its talent from Tier 1 consulting organizations. Our collective capabilities and experience enable us to improve your company's business performance in three critical areas: strategy, process and technology. In addition, since we are committed to staffing local offices, we are typically minutes away from our clients by car instead of hours away by air. All of which amounts to a competent and preferable alternative to Tier 1 firms. http://www.centricconsulting.com/home/ 

About Jahia
Jahia www.jahia.com is the first Web Content Integration software to allow users to manage all content-from business, collaborative and social application portals to widgets, gadgets, pictures, Microsoft Office files and RSS feeds-all in one simple user interface. Combining Enterprise Web Content management with Document Management and Portal features and leveraging state of the art Open Source frameworks and libraries, Jahia offers a complete solution for developing, integrating, delivering and managing content across intranets, extranets and the Internet, with a much lower total cost of ownership than other proprietary systems. Founded in 2002 in Switzerland, Jahia North America is headquartered in Washington DC with offices in Montreal, Canada and throughout Europe. Jahia is a global company with more than 300 customers in more than 15 countries across the globe. More information is available at www.jahia.com

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