Today KMWorld Magazine announced Inmagic has been presented the publication’s prestigious KM Promise Award for 2009. The honor recognizes the organization that delivers on its commitments to customers by providing innovative technology solutions for implementing and integrating knowledge management practices into their business processes.

According to KMWorld editors, Inmagic was recognized for delivering customer-driven innovation with social knowledge management solutions suited to its’ customers needs.

“Organizations are consistently turning to Inmagic solutions in the enterprise knowledge management markets,” says Hugh McKellar, Editor-in-Chief of KMWorld. “Inmagic is attuned to each customer's unique requirements for social knowledge management, and can readily adapt to its customers’ business objectives and ROI expectations with exceptional service and attention.”

The City of Edmonton is one of many customers that relies on Inmagic Presto as the backbone of its knowledge management solution. Working with Inmagic, the city created an online database for its historical images using Presto.

Users can rapidly search and access more than 25,000 images and counting from any Internet-connected computer, order image prints online, and subscribe to RSS feeds that alert them when new content is added. The city previously stored these images as hard copies in its archives building, where they were unorganized and difficult to access.

"For the City of Edmonton, one of the primary advantages of Presto is customer-service related," says Michael Payne, City Archivist for the City of Edmonton. "We can fill photographic reproduction orders more quickly and efficiently, and we can better advise users on copyright and other issues that could affect how they use those images in future. With Presto, we have significantly increased use of our collections, and raised public awareness and interest in our archives."

KMWorld’s KM Promise Award is the latest in a list of accolades that Inmagic has earned over the past 25 years for defining the way knowledge assets are managed, retrieved, shared, and acted upon. Software Magazine recently named the company to its list of the world’s 500 largest software and service providers.

It’s also the company’s latest achievement in what has been a very successful 2009, with new customers including the Canadian Tax Foundation, Nisqually Indian Tribe, San Francisco Symphony, Laureate, Maple Leaf Foods, and MRA.

Presto integrates social technologies with enterprise content, search, access, and discovery capabilities, enabling information professionals to create Social Knowledge Networks—combining top-down vetted information with bottom-up social intelligence for a 360-degree view of information assets. This year, Inmagic introduced the first application built on Presto, Inmagic® Presto for Social Libraries. The application creates a SOPAC (Social Online Public Access Catalog) that provides a unique framework for managing and enhancing library collections and allows a secure, two-way information exchange between librarians and patrons.

“Organizations have achieved measurable results by partnering with Inmagic on their social knowledge management initiatives,” says Ron Matros, CEO of Inmagic. “And with our commitment to R&D and customer service, there’s a clear path for continued realization of positive business results.”

ABOUT INMAGIC, INC.

Inmagic, Inc. has been the industry leader in knowledge management and library automation applications for over 25 years. Today, Inmagic is at the forefront of the move to new generation knowledge management, creating Social Knowledge Networks that combine top-down, vetted information with bottom-up, social “wisdom of the community” to address critical research and business objectives. Over 5,000 companies in 100 countries use Inmagic solutions, including Inmagic© Presto, Inmagic© Presto for Social Libraries, and the DB/Text product family, to gain unprecedented insight into customers, markets, competitors, research, intellectual properties, and more. Find out how much your organization really knows. Visit Inmagic at www.Inmagic.com.

ABOUT KMWorld

The leading information provider serving the Knowledge, Document and Content Management systems market, KMWorld informs more than 50,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

PRESS RESOURCES

Press contacts: Kate Ritchie, kater@gregoryfca.com, Carolyn MacNeill, cmacneill@inmagic.com

Inmagic press room: http://www.inmagic.com/news/press_room.html

RSS feed: http://feeds.feedburner.com/inmagic

Inmagic blog: http://blog.inmagic.com

Company fact sheet: http://www.inmagic.com/company/Inmagic-At-A-Glance.pdf