Welcome!

CMS Authors: Mehdi Daoudi, Rishi Bhargava, Harry Trott, Xenia von Wedel, Carmen Gonzalez

Related Topics: Open Source Cloud, Java IoT, Microservices Expo, Linux Containers, Agile Computing, CMS

Open Source Cloud: Article

Moore-Wilson: Efficient Digital Agency DevOps with AppNeta

Drupal Case Study

Moore-Wilson is a British design and development agency, purveyors of "bespoke technology solutions". In other words, they're in charge of the full web app experience, from design and development to lifecycle maintenance. Their projects are mostly PHP-based, often using Drupal as a CMS base. High-profile clients include British National Air Traffic Services, which runs UK air space, and Chatham House, an international think tank.

The Challenge
With many distinct projects, MW needed a way to ensure new projects got built smoothly while keeping an eye on old ones, resolving operational problems with as little effort as possible. With performance and reliability insight automated, MW's 30 developers could focus on new applications. As a dimension of this challenge, having insight into the mechanics and performance of open-source and 3rd-party software was key.

After evaluating several APM tools and options, MW choose TraceView - and they're glad they did.

The Solution
With TraceView deployed on their 60 production servers, Moore-Wilson immediately began to see results. A problematic and unpredictable memory consumption issue that had plagued them for more than a year was resolved right after it occurred; with complete insight into the application's behavior they were able to find root cause in the behavior of rarely visited pages being hit by a web crawler. The cause? A single page that made over 50,000 database queries before returning.

"Memory consumption would go through the roof and it would just burn itself into the ground, and that's been going on for some time. Never really identified it in the traditional means ...TraceView just made it blatantly obvious what the problems were."
-Jasper Hargreaves, Hosting & Services Manager.

As an open-source based shop and Drupal contributor, MW leverages open-source code in their applications. However, this can be a double-edged sword: a contributed module of code might have worked well in the original author's environment, but is not scalable in certain applications. TraceView's excellent Drupal support gives the maintainers an expert's insight into the function and performance of the code in production, making these problems easy to track down and resolve.

"When we do have these issues, what may take a day's worth of digging into Drupal and narrowing down could now be done in an hour or two."

The Result
TraceView
doesn't just bring nasty bugs to light-it also helps teams work together. Conversations between developers and operations teams could now share performance data which helped them quickly and amicably resolve production issues.

"It's no longer the developers pointing a figure at operations saying ‘Your servers are running slow.' It's no longer us going ‘It's your code running slow.' We've all got some ground to actually stake an argument on."

With Puppet modules for easy deployment and also hooks into TraceView's annotations system, MW has a performance dashboard that is up-to-date with their deployments but also reflects knowledge about what changed and when-when they new code was deployed, or configuration changed. All of this means that they can concentrate on shipping new features, without spending undue time chasing down production issues.

More Stories By TR Jordan

A veteran of MIT’s Lincoln Labs, TR is a reformed physicist and full-stack hacker – for some limited definition of full stack. After a few years as Software Development Lead with Thermopylae Science and Techology, he left to join Tracelytics as its first engineer. Following Tracelytics merger with AppNeta, TR was tapped to run all of its developer and market evangelism efforts. TR still harbors a not-so-secret love for Matlab-esque graphs and half-baked statistics, as well as elegant and highly-performant code. Read more of his articles at www.appneta.com/blog or visit www.appneta.com.

IoT & Smart Cities Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...