Level Platforms has announced the immediate availability of Managed Workplace 2009 R1, the first in a wave of new product releases based on the all-new Managed Workplace 2009 platform.
CIO, CTO & Developer Resources
New features in R1 include:
Extended branding and formatting options for the UI and Reports.
Additional customization and multiple user views of the Service Center central dashboard.
New Asset Tagging with automated serial number collection including Virtual Machine IDs from VMWare and HyperVisor, as well as Software Asset Change alerting and reporting.
Policy Module management toolkit to streamline the administration of Policy Modules including bulk imports, global changes, and tools to track and manage the deployment of Policy Modules across devices, groups and sites.
More than 30 new bundled Policy Modules offering best practices management for products from Adtran, Cisco, Citrix, Dell, Foundry Networks, Gateway, HP ProCurve, LogMeIn, Microsoft, Oracle, Shavlik, Symantec and Zenith BDR, adding to the current list of over 300 out-of-the-box best practices Policy Modules from more than 85 leading vendors.
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VigilantJon wrote: 2 points on this:
1) Depending on the organization, why buy and go through that risk? Outsourcing this level of support and technology reduces organizational strain enabling IT to focus on improving business integration and innovation. This is not just an infrastructure monitoring problem, so picking a company who understands service management and service warranty is a must.
2) While grouping services, it is imperative that organizations look at their services and determine - what are those t...
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